Privacy policy:

Personal data (hereinafter mostly referred to as “data”) will only be processed by us to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following privacy policy, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others on the purposes and means of processing. In addition, we inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our privacy policy is structured as follows

I. Information about us as the controller
II. rights of users and data subjects
III. Information on data processing
IV. Information about us as the controller
V. The responsible provider of this website in terms of data protection law is

I. Information about us as the controller

Praxis für Osteopathie Simone Weigel
Schumannstraße 17
Seitenflügel Hochpaterre
10117 Berlin
Telefon: 0155 – 6184 6107
E-Mail: weigel@osteopathie.de

The provider’s data protection officer is
Simone Weigel

II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right

to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR)
to rectification or completion of inaccurate or incomplete data (see also Art. 16 GDPR)
to the immediate erasure of the data concerning them (see also Art. 17 GDPR) or, alternatively, if further processing is required in accordance with Art. 17 para. 3 GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (cf. also Art. 20 GDPR)
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 GDPR. However, this obligation does not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

In accordance with Art. 21 GDPR, users and data subjects also have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct advertising is permitted.

III. Information on data processing

Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.

Cookie Manager

The provider uses a cookie manager to obtain consent for the use of technically unnecessary cookies on the website.

When the website is accessed, a cookie with the settings information is stored on the user’s end device so that the query regarding consent does not have to be made on a subsequent visit.

The cookie is required to obtain the user’s legally compliant consent.

The user can prevent or terminate the installation of cookies by changing the settings in their browser.

Cookies

a) Session cookies/session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information from you, such as your browser or location data or your IP address, on an individual basis.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR, insofar as these cookies process data for contract initiation or contract processing.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 para. 1 lit. f) GDPR.

These session cookies are deleted when you close your Internet browser.

b) Third-party cookies

Our website may also use cookies from partner companies with whom we cooperate for the purposes of advertising, analysis or the functionalities of our website.

Please refer to the following information for details, in particular the purposes and legal basis for processing such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by changing the settings of your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contact requests / contact option

If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary for processing and answering your inquiry – without it we cannot answer your inquiry or can only answer it to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.

Your data will be deleted if your request has been finally answered and the deletion does not conflict with any statutory retention obligations, such as in the case of any subsequent contract processing.

User contributions, comments and ratings

We offer you the opportunity to publish questions, answers, opinions or reviews, hereinafter referred to as “contributions”, on our website. If you make use of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym you may have used.

The legal basis for this is Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your withdrawal.

In addition, we also process your IP address and e-mail address. The IP address is processed because we have a legitimate interest in initiating or supporting further steps if your contribution interferes with the rights of third parties and/or is otherwise unlawful.

The legal basis in this case is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in any necessary legal defense.

Online job applications / publication of job advertisements

We offer you the opportunity to apply for a job with us via our website. For these digital applications, we collect and process your applicant and application data electronically to handle the application process.

The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.

If an employment contract is concluded after the application process, we will store the data you submitted in your application in your personnel file for the purpose of the usual organizational and administrative process – naturally in compliance with further legal obligations.

The legal basis for this processing is also § 26 para. 1 sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.

If an application is rejected, we automatically delete the data transmitted to us two months after notification of the rejection. However, the data will not be deleted if the data requires longer storage of up to four months or until the conclusion of legal proceedings due to legal provisions, e.g. due to the burden of proof under the AGG.

In this case, the legal basis is Art. 6 para. 1 lit. f) GDPR and Section 24 para. 1 no. 2 BDSG. Our legitimate interest lies in the legal defense or enforcement.

If you expressly consent to your data being stored for a longer period of time, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed further on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a) GDPR. However, you can of course revoke your consent at any time in accordance with Art. 7 para. 3 GDPR by making a declaration to us with effect for the future.

Server data

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or to our web space provider by your Internet browser. With these so-called server log files, the type and version of your Internet browser, the operating system, the website from which you have switched to our Internet presence (referrer URL), the website(s) of our Internet presence that you visit, the date and time of the respective access and the IP address of the Internet connection from which the use of our Internet presence takes place are collected, among other things.

The data collected in this way is stored temporarily, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted after seven days at the latest, unless further storage is required for evidentiary purposes. Otherwise, the data is excluded from deletion in whole or in part until the final clarification of an incident.

Contract processing

The data transmitted by you to make use of our range of goods and/or services is processed by us for the purpose of contract processing and is necessary in this respect. Conclusion and processing of the contract are not possible without the provision of your data.

The legal basis for processing is Art. 6 para. 1 lit. b) GDPR.

We delete the data once the contract has been fully processed, but must observe the retention periods under tax and commercial law.

As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) GDPR.

Making appointments via Doctolib

On our website, we give you the opportunity to make an appointment online at our osteopathy practice. For this purpose, we refer you to the external website of the service provider Doctolib GmbH, Wilhelmstraße 118, 10963 Berlin (“Doctolib”). In order to make an appointment with us or with other contractual partners of Doctolib, you must first register with Doctolib. In this respect, Doctolib acts as a data controller within the meaning of Art. 4 No. 7 GDPR.

If you make an appointment with us online after registering via Doctolib, Doctolib will forward this appointment request to us with the date and time, as well as your surname, first name, telephone number and e-mail address. This data is then stored by us to organize the practice process. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. With regard to this data processing, we are responsible within the meaning of data protection law; Doctolib acts as a processor in this respect, is obliged to comply with data protection regulations and may not use the data for any other purpose.

If you make an appointment with us by telephone, we will send reminder text messages or e-mails via Doctolib appointment management software, provided you have given your consent. The sender of the e-mail/SMS is Doctolib as our processor. You can therefore receive a reminder message even if you have not made your appointment online on the Doctolib website. If you no longer wish to receive reminders, you can withdraw your consent at any time with effect for the future.

Further information on how Doctolib handles your data can be found in Doctolib’s privacy policy.

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function allows Google to shorten the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it will not associate your IP address with any other data. In addition, Google keeps under

https://www.google.com/intl/de/policies/privacy/partners

for further information on data protection law, for example on the options for preventing the use of data.

Google also offers at

https://tools.google.com/dlpage/gaoptout?hl=de

offers a so-called deactivation add-on along with further information on this. This add-on can be installed with the most common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Of course, you can also find out whether and which other web analysis services we use in this privacy policy.

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.

If you call up the Google Maps component integrated into our website, Google stores a cookie on your device via your Internet browser. Your user settings and data are processed in order to display our location and create directions. We cannot rule out the possibility that Google uses servers in the USA.

If you have given your consent for this processing, the legal basis is Art. 6 para. 1 lit. a GDPR. The legal basis may also be Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in optimizing the functionality of our website.

The connection to Google established in this way enables Google to determine from which website your request has been sent and to which IP address the directions are to be transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under “Cookies”.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.

In addition, Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy